We only collect essential information from you. This information, also referred to as data, mainly helps us provide a better playing experience, but we also need some of it for legal purposes. Depending on how you registered with us, we collect some of, or all of the following from every player:
We take data protection very seriously. We will always do our best to ensure that your personal information is stored securely and well within the guidelines provided by the Data Protection Act. We only disclose certain elements of your information to closely associated partners or subsidiaries of the Company. Key word here is disclosure - no 3rd party will ever receive your data in sufficient quantities that they may conduct unsolicited campaigns to you without our prior approval. Any business partners, successors to Tournament.gg or suppliers with whom we employ will ever be provided access to the stored information that we hold on you.
One exception to this rule is law enforcement. We may disclose your personal information to law enforcement agencies, provided sufficient warrants for such material are provided. For the purposes of Anti money laundering and the prevention of Fraud, references may be made to both legal authorities as well as financial institutions to help us comply with our legal and regulatory duties. Additional security checks may be required in some cases.
Any telephone calls, emails, live chat sessions, social media messages or other medium made to the team at Tournament.gg are recorded for quality control and training purposes. These recordings are safely stored and may be accessed by approved staff members. These recordings may also be used in the event of any dispute.
You entitled to request details of the information that we hold on you, in accordance with the Data Protection Act 1998. Any request to view such information will be subject to an administration fee of £20 (or currency equivalent) plus any additional security, postage and exchange rate fees.
You accept as a player that we are entitled to update and make retrospective changes to this policy at any time. Where you are affected by any changes, irrespective of loss to you, we cannot be held accountable in any way. We agree to only make such changes where absolutely necessary to comply with relevant laws, or to protect the business from unnecessary loss or damages. We are not obliged to ensure you are informed of such updates, so we recommend that you periodically check this policy at least once per month.
Due to the unique nature of our Website, direct marketing, including but not limited to email campaigns, SMS, Social Media and Adverts supplied by 3rd parties is essential to maintain the operation of the service. We therefore do not allow any user to unsubscribe from these campaigns. Should you feel unhappy about this, we recommend you cease using our services and request your account be closed by contacting our support team.
Information about us:
Tournament Gaming Ltd
C/O GLX Ltd, 69-75 Thorpe Road
Norwich, UK. NR1 1UA
If you do not wish to accept Cookies from Tournament.gg, please do not register with us and/or use the Website. If you have already registered and wish to prevent further use of your Cookies data, please do the following:
1. Contact our support team at firstname.lastname@example.org and request your account be closed with immediate effect.
2. Clear your Cookies (for all time) in any web browser used to visit Tournament.gg since its inception.